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Pricing

All Pricing is in Australian Dollars including 10% GST

FAX2EMAIL

Get a Dedicated InDial (DID) Local Number
Receive Unlimited Faxes

$10.00 / month

WEB2FAX

Send Faxes via Web Interface
+ 10c per fax (25 Page Limit)

$10.00 / month

FAX2EMAIL and WEB2FAX

Get a Dedicated Local Number
Receive Unlimited Faxes
Send Faxes from a Web Interface

10c per outgoing Fax (25 page limit)

$19.95 / month

EMAIL2FAX / FAX2EMAIL / WEB2FAX

Get a Dedicated inDial (DID) Local Number
Receive Unlimited Faxes
Send Faxes via Email or Web Interface

+ 10c per outgoing Fax (25 page limit per fax)

$29.95 / month


Local number portability (LNP)

Local Number Portability (LNP) provides a means for you to move your Fax number from one carrier to another

Transferring Your Number

Porting a number to UberFAX is easy

We will generate a Porting Authority Form (PAF) for you to sign to get the process started. We’ll keep you up to date with the progress of the number port by email, and you can also check the status through the Customer Billing Portal at any time.

Cost: $19.95 per number charged Once (Category A)
Then $4.95 per month on top of your existing Fax2Email

1300/1800 Numbers

  • 1300 numbers: 
    • Setup $150 Inc GST
    • $19.95 Inc GST per month.
    •  Incoming calls charged 7 cents per minute.
  • 1800 numbers:
    • $150 Inc GST
    • $19.95 Inc GST per month.
    • Incoming calls charged from 9 cents per minute.

Complex Number Porting

Complex Ports:(Number ranges, ISDN, etc.)

  • 1 – 100 numbers: $350 per port

Monthly charges apply for numbers and number ranges.

  • Single Number – $4.95 per month
  • 100 Number Range – $39.95 per month

Important items to note

  1. Due to our need to communicate with your originating carrier for porting a number, standard turnaround time for a Single Number Port request is typically 10 WORKING DAYS (5 for the port verification and 5 for the actual port). The timeframe for a Complex Number Port can be longer, and is typically completed in 15-25 WORKING DAYS.
    UberFAX has no control over these timelines. They are determined by legislation and the response time of the originating carrier. Therefore, a precise time frame cannot be guaranteed.
  2. If your number is connected to a DSL service and you port that number to UberFAX, your phone line will be deactivated and your DSL service may be cut off. It will not be able to be reconnected until a new phone is installed.
    We strongly recommend that you DO NOT port a number that is connected to a DSL service. First Consult with your ISP to see if your Service will be affected.
  3. Numbers associated with services such as DSL, EFTPOS, Line Hunt, Fax Duet, or other complex routing services may add difficulties to the porting process and may require a single number to use the Complex Port process, and corresponding fees. In most cases you are able to remove these additional services from the line prior to initiating the number port, and avoid additional time frame and fees involved.
  4. By Porting a telephone number, any services associated with that telephone number are disconnected from the existing Service Provider’s network and may result in finalisation of the account for that service.
    Please DO NOT disconnect your number prior to commencing, or during the Porting process.
  5. You acknowledge that although have the right to port your telephone number(s), however, there may be costs and obligations imposed by your current Service Provider, associated with the port which may include early termination fees and/ or Porting fees.
    Please check with your existing carrier prior to submitting a Porting request.
  6. NOT all numbers can be ported. UberFAX will attempt to port your number.
    However, in some circumstances, the port may be rejected by the holding carrier.
  7. Porting your number(s) from another VoIP provider may not be possible. In most circumstances we have the ability to work with the losing carrier to organise the porting of your number, though in some rare situations we may not be able to. We will do everything we can, and will keep you informed through the process should we encounter any difficulties.