Sign up - UberFax

Fastest option – give us a call:
For the quickest setup, call us on 1300 139 257. We’ll ask a few questions, allocate your new fax number, confirm your billing details and get everything ready within 15–30 minutes. We’ll then call you back to make sure your service is working properly.

Online application:
If you prefer to apply online, you’re welcome to fill out our signup form. Please note that online applications require additional due diligence to prevent fraudulent registrations (even automated bots can fill out forms). This can slow the process slightly, but we’ll process your application as soon as possible once all details are verified.

First Name *

Last Name *

Business/Organisation Name

Billing Email Address

Confirm Email Address

Billing Address

Street Address *

Apartment, suite, etc

City *

State/Province *

ZIP / Postal Code *

Country *

Service Request

ServiceFax2EmailWeb2FaxFax2Email and Web2FaxFax2Email and Web2Fax and Email2Fax

Notice

In order for a phone number to be created (or ported) there is a legal requirement that if a number ever initiates a Triple (000) call, that a registered dispatch address is registered.

Please enter the physical address where the Business Service will be primarily operating.

Street Address

Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

Fax Number

NumberNew Number RequestI wish to port my existing fax number

A new fax number will be provided after your application is processed. We will send a test fax and follow up by phone and email. We cannot let you choose specific numbers; your new fax number will be assigned randomly.

Town/Suburb and PostCodeTo generate a local number in the same region, please provide the town/suburb name and postcode.

Local Number Porting

Local number portability (LNP)

Local Number Portability (LNP) provides a means for you to move your Fax number from one carrier to another

Transferring Your Number

Porting a number to UberFAX is easy

We will generate a Porting Authority Form (PAF) for you to sign to get the process started. We’ll keep you up to date with the progress of the number port by email, and you can also check the status through the Customer Billing Portal at any time.

Cost: $19.95 per number charged Once (Category A)
Then $4.95 per month on top of your existing Fax2Email

1300/1800 Numbers

1300 numbers:
- Setup $150 Inc GST
- $19.95 Inc GST per month.
- Incoming calls charged 7 cents per minute.
1800 numbers:
- $150 Inc GST
- $19.95 Inc GST per month.
- Incoming calls charged from 9 cents per minute.

Complex Number Porting

Complex Ports:(Number ranges, ISDN, etc.)

1 – 100 numbers: $350 per port

Monthly charges apply for numbers and number ranges.

Single Number – $4.95 per month
100 Number Range – $39.95 per month

Fax number to transfer

Current Carrier

Your account number with your current carrier.

Recent Service BillPlease provide a recent tax invoice or bill showing you own the fax number.

No file chosen

Important items to note

Due to our need to communicate with your originating carrier for porting a number, standard turnaround time for a Single Number Port request is typically 10 WORKING DAYS (5 for the port verification and 5 for the actual port). The timeframe for a Complex Number Port can be longer, and is typically completed in 15-25 WORKING DAYS.
UberFAX has no control over these timelines. They are determined by legislation and the response time of the originating carrier. Therefore, a precise time frame cannot be guaranteed.
If your number is connected to a DSL service and you port that number to UberFAX, your phone line will be deactivated and your DSL service may be cut off. It will not be able to be reconnected until a new phone is installed.
We strongly recommend that you DO NOT port a number that is connected to a DSL service. First Consult with your ISP to see if your Service will be affected.
Numbers associated with services such as DSL, EFTPOS, Line Hunt, Fax Duet, or other complex routing services may add difficulties to the porting process and may require a single number to use the Complex Port process, and corresponding fees. In most cases you are able to remove these additional services from the line prior to initiating the number port, and avoid additional time frame and fees involved.
By Porting a telephone number, any services associated with that telephone number are disconnected from the existing Service Provider’s network and may result in finalisation of the account for that service.
Please DO NOT disconnect your number prior to commencing, or during the Porting process.
You acknowledge that although have the right to port your telephone number(s), however, there may be costs and obligations imposed by your current Service Provider, associated with the port which may include early termination fees and/ or Porting fees.
Please check with your existing carrier prior to submitting a Porting request.
NOT all numbers can be ported. UberFAX will attempt to port your number.
However, in some circumstances, the port may be rejected by the holding carrier.
Porting your number(s) from another VoIP provider may not be possible. In most circumstances we have the ability to work with the losing carrier to organise the porting of your number, though in some rare situations we may not be able to. We will do everything we can, and will keep you informed through the process should we encounter any difficulties.

Additional notes or instructions